Returns, Exchanges & Repairs

Returns and exchanges

Our pieces are designed and made for you! We want you to be happy. For all items except those in our couture collection, we gladly accept returns and exchanges on unworn items purchased from our website within the last 60 days. You can return an ite

Repairs

Our pieces are designed for living in, and we want you to enjoy your enewton jewelry for a long time to come. If you need repair assistance on an item purchased within the last 30 days, please reach out to our team directly at [email protected].

How long will it take to receive my refund?

We will refund your card immediately upon processing your return. Please note that it can take up to 10 business days for your financial institution to post it to your account.

Exchange of item bought on sale

You can exchange an unworn item purchased on sale within the last 60 days for another item free of charge if the new order is equal to or more than the original purchase price. If the original item was purchased on sale, we will value the exchange at

Return/exchange of stacks and layers

Customers must return/exchange all items in a stack, layer, or gift set; we cannot accept partial returns/exchanges.

Return/exchange of item purchased at a store

We accept returns and exchanges only on items purchased directly through the website. The return/exchange of items purchased from a local enewton retailer should be addressed directly with the retailer.

Exchange of item received as a gift

We accept returns and exchanges only on items purchased directly through the website. If you would like to exchange an item purchased through the website and received as a gift, click here. You will be prompted to provide the original order number (f